As a family-owned business, we understand the importance of quality customer service. Every visitor of Newell’s is greeted and assisted by our front-line staff, including our trained estimators who will inspect your vehicle, provide you an estimate, and coordinate with your insurance agent.
Is life keeping you from getting that scratch on your door fixed? The one that you notice every time you get in your car? One of our most popular services is our guaranteed 1-2 day Fast Lane Repair service. Call ahead of time for a quick estimate or just drop your car off at the shop and we’ll have that scratch or bump repaired in 1 to 2 days - guaranteed.
Fast Lane repairs include for example; small repairs such as bumper replacement, headlamp or tail light replacement, mirror repair or replacement, or any other repair that involves only a single panel of the vehicle.
Note: These services are only available as part of collision repair – we don't offer standalone glass repair or wheel alignments, etc.
In addition to our state-of-the-art equipment, we have implemented a Shop Management System that allows us to clearly and accurately manage the repair process. As a CCC ONE repair facility, we are able to not only better manage workflow, but also have a central electronic file for all of your repair information to help streamline the process. This provides more accurate and effective repair management.
If your vehicle has minor dents or indentations, such as hail damage or parking lot door dings, we may be able to fix them using paintless dent repair. This is a technique where we use use special metal rods and picks to push out the dents from the inside of the body panel, without the need to repaint.
Due to hectic schedules and daily demands, it’s near impossible for anyone to live without their vehicle. If you’re in an accident, don’t worry - we have partnered with Enterprise Rent-A-Car and Hertz. We will set up your reservation for you. If you already have alternate transportation, we have a shuttle service to give you a ride back home, to work, or wherever you may need to go. We will also pick you up once your vehicle is completed.
We have a partnership with Prairieland Towing, so if your vehicle is unable or unsafe to drive after a collision, call Prairieland Towing at 217-872-4665 anytime day or night. They offer 24-hour service and can bring your vehicle to our secured lot.